Careers & Job Opportunities at Reliance Medical

Please use the following forms for all job applications.

National Account Manager – Retail Division – Competitive Salary

Reliance Medical is the UK’s leading trade distributor of highest quality surgical dressings, healthcare products, medical equipment and first aid supplies. A family owned ambitious business based in Talke, Stoke-on-Trent, we are part of a group that includes our wholly owned manufacturing subsidiary in Shanghai, many lines supplied to retailers will be supplied in own brand label.

Job Title: National Account Manager – Retail Division

The Role
With year-on-year growth an exceptional National Account Manager is required to head up our retail division within our dynamic and exciting company leading to growth and progression opportunities for the right candidate.Experience trading with at least one major retailer is essential with healthcare/wound care experience preferred

Key Responsibilities include but are not limited to:

• P & l responsibility and ownership
• Negotiation and account contact strategy with each account
• Provide relevant account performance information
• Accurate account stockholding analysis (in warehouse and in store) and management
• Leadership role with management of a sales channel reporting to Sales Director
• Provide accurate financial forecasting and volume forecasting for account

The Successful Applicant:

• Results driven with the ability to establish and leverage credible business relationships
• High commercial acumen
• Excellent interpersonal skills, strong written skills, creativity and adaptable to changing situations
• A strategic thinker who is assertive and an exceptional negotiator
• Competitive and able to work in a fast paced sales environment
• Experience as FMCG account management essential, experience with Boots, Tesco or Asda is preferred
• Understanding of Mass Channel products and retail cyclesOffering: Strong base salary, Car Allowance, Bonus opportunity & Flexible working

Contact
If you think you would fit with the above exciting opportunity and would like to take your career to the next level, then we want to hear from you.

Please send your CV with a completed application form and signed privacy notice, below to hr@reliancemedical.co.uk

Application Deadline:
26/09/2021Please note we reserve the right to close this vacancy early should we receive a significant number of suitable applicants.

Customer Service Advisor

Reliance Medical is the UK’s leading trade distributor of highest quality surgical dressings, healthcare products, medical equipment and first aid supplies. We are an exciting and rapidly growing medium sized company based in Talke, Stoke-on-Trent and are part of a group that includes our wholly owned manufacturing subsidiary, based in Shanghai, China.

We are currently recruiting for a Customer Service Advisor reporting directly to our Customer Service Manager, the role ideally targeted at a candidate who has relevant experience looking to rapidly enhance existing skills and knowledge to continue providing our quality service to all our customers.

Key responsibilities:

• Providing customers with the highest level of customer service when answering phone calls and emails
• Accurately process orders on the company order system
• Issue credits where appropriate
• Entering data onto a computer
• Ensure all processes correctly followed
• Keep up to date with products available
• Updating and maintaining customer records

Required Skills:

• Excellent communication with customers and work colleagues
• Work on own initiative and as part of a team
• Prioritise and manage time effectively
• Adaptable to change and willing to embrace new ideas
• Commitment to own personal development.

Job Type
Full-time permanent position, Monday to Friday (37 hours / week).

Salary
Competitive dependent on experience.

Holidays
20 days per annum plus Bank Holidays.

Contact
If you think you would fit with the above opportunity and would like to take your career to the next level, then we want to hear from you.

Please send your CV with a completed application form and signed privacy notice, below to hr@reliancemedical.co.uk

Application Deadline:
12/11/2021

Please note we reserve the right to close this vacancy early should we receive a significant number of suitable applicants.